Reporting to the Global Head of Marketing for Events, this role is responsible for managing the delegate registration process of multiple events, globally, for The Economist Events and EuroFinance teams. The global head of registrations will maintain best-in-class customer service, including pre-event, on-site and post-event engagement.
In this role you will help deliver a plan to further integrate both event businesses with shared processes and software systems, creating efficiencies and improvements in delivery. Key to the position is a proactive and solutions oriented approach, excellent communication skills with rigorous attention to detail.
Candidates must have ability to manage multiple tasks under pressure, collaborate within a busy team and interact with senior leaders. They must have the optimal customer journey, from registration to on-the-day experience front of mind.
How you will contribute:
The ideal skills for this role are: