• Salesforce.com and Zuora Developer

    Job Locations United Kingdom-London
    Information Technology
  • Introduction

    The Economist Group logo


    The Economist is a leading source of analysis on international business and world affairs. We deliver our information through a range of formats, from newspapers and magazines to conferences and electronic services. What ties us together is the objectivity of our opinion, the originality of our insight and our advocacy of economic and political freedom around the world.


    Salesforce & Zuora developer will support the expansion of our Salesforce capabilities while working on projects from requirement gathering to design and implementation. Responsibilities will also include Salesforce configuration along with the system maintenance and customization to support business requirements, recommending opportunities for on-going improvements as appropriate. The role demands considerable Salesforce.com experience developing programatically and provide architectural recommendation. 


    This is an exciting role which will allow the successful candidate to work as part of dynamic team and interact with stakeholders across different departments and levels.


    How you will contribute:

    • Proactively interact with stakeholders to understand Salesforce requirements and subsequently translate them into technical specification
    • Chair information gathering workshops, conducting one to one interviews and producing documents to allow data capture
    • Manage delivery of functional and technical solutions and system integrations including testing strategy and execution
    • Ensure technical solution proposed meet Salesforce coding best practice and code coverage to be at 90%+
    • Manage existing and building new integration between Salesforce and other applications
    • Perform and execute all functional testing. Developing use cases, test scripts, and translate these for usage in automated regression testing
    • Work with business colleagues to gain user acceptance and take up
    • Create custom build reports for trend analysis using standard reports functionality as well as reporting snapshot and historical trending
    • Develop a continuous Salesforce training program to ensure users are always up-to-speed with new features
    • Coach junior salesforce developers within the team
    • Create and keep Salesforce related technical documents and training materials up-to-date
    • Keep up-to-date with new Salesforce releases and promptly identifies: 1.Features which could add value to the Economist Salesforce users 2. Features which will impact existing processes and require urgent attention
    • Ensure the Salesforce data storage is within limit - implement continuous review and corrective action
    • Provide support for the day to day management of Salesforce.com
    • Perform administrative tasks such as setting up users, managing the security settings, creating or updating fields, page layouts, process builder and workflows, reports and dashboard and managing data using data loader or other tools

    Experience, skills and professional attributes

    Skills, qualifications and experience required:

    • A relevant bachelor’s degree or equivalent; and
    • Certifications in Salesforce.com Development, Salesforce.com Administration and Salesforce.com Service Cloud
    • In depth and progressive Salesforce experience (from administrator to developer) gained in a similar role
    • Salesforce.com Service or Sales Cloud
    • Salesforce integration with Marketing automation tools such as Marketo, Eloqua or Salesforce Marketing Cloud
    • Customising Salesforce.com to drive sales efficiency
    • Developing with semi-structured data like JSON
    • Knowledge of REST and SOAP API's
    • Using custom controllers or Salesforce Canvas to integrate with external web service tool
    • Using middleware solutions such as Informatica, MuleSoft or Scribe to integrate with other applications
    • Designing complex SOQL and SOSL queries
    • The development of custom Lightning components through Aura
    • Point-and-click development within a Lightning environment
    • Analysis and design through to successful implementation of Salesforce.com, including experience with Salesforce.com developer toolkit including Apex Classes, Controllers, and Triggers, Visualforce, Force.com IDE, Migration Tool, Web Services
    • Managing code coverage within the governance limit
    • Delivering Salesforce.com training to users at all levels in terms of organisational structure and experience using Salesforce
    • Working in the media or publishing industry
    • Business analysis with a solid understanding of business processes
    • Mapping business processes to the technical solution and undertaking impact analysis
    • Providing applications users with technical and functional support

    Additional required skills are:

    • An extensive working knowledge of Zuora
    • A good understanding of data structures, data modelling, DB schema
    • Exposure to Agile development methodologies
    • A proven track record of successful project delivery with at least three full project lifecycles completed
    • Knowledge of Java and Javascript
    • Excellent teamworking with both clients and colleagues
    • Strong stakeholder management; and
    • A demonstrable desire to be the voice of users in communicating with Management
    • Experience in a global company and working with offshore development teams


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