The Economist is the leading source of analysis on international business and world affairs. We deliver our information through a range of formats, from newspapers and magazines to Apple TV/OTT apps and VR Experiences. What ties us together is the objectivity of our opinion, the originality of our insight and our advocacy of economic and political freedom around the world.
With a growing global circulation and a reputation for insightful analysis and opinion on every aspect of world events, The Economist is one of the most widely recognised and well-read current affairs publications.
The Economist’s Publisher Team was created in April to streamline the commercial decision making process and make sure all needs are reviewed and prioritised based on business impact. As a result, everyone has access to world-class expertise in strategy, marketing, finance, analytics and product delivery, as do our clients. Our aim is to support readership growth, which underpins all our revenue streams and our future.
We are searching for a Head of Customer Experience, with deep knowledge of UX and CX who will lead our customer experience practice across all of our digital products and channels, looking after a multi-disciplined team of CX researchers and designers.
How you will contribute:
The ideal skills for the role are:
It is also an advantage if you have: