As the research and analysis division of the Economist Group, The Economist Intelligence Unit (EIU) helps leaders prepare for opportunity, enabling them to act with confidence when making strategic decisions. The EIU is the global standard in providing quality, actionable intelligence to the public and private sector. The Country Analysis division is organised by geographical region and is responsible for providing forecasts, reports and analysis for more than 200 countries.
We are currently recruiting a Customer Service Executive to provide a first class service to customers, ensuring all calls and correspondence are handled professionally, within agreed timescales and to standards set by the Company.
In this role you will be expected to:
To succeed in this role you must be able to demonstrate: