The Economist is a leading source of analysis on international business and world affairs. We deliver our information through a range of formats, from print and digital to events and films. What ties us together is the objectivity of our opinion, the originality of our insight and our advocacy of economic and political freedom around the world.
We are re-imagining how to better serve our customers and improve the efficiency of our operations. To that end, we are redesigning our processes (everything from e-commerce to customer service) and upgrading our technology to provide a stronger customer experience and a more seamless platform to connect our physical and multi-format digital content.
To lead this effort, we are seeking a proactive Senior Vice President, Operations, to implement best practices across all our operations, with an objective to deliver a customer experience that matches the high quality of our journalism.
We are looking for a leader with experience working with marketing teams who define campaigns, growth goals and briefs, and also digital teams who are shaping the technology strategy to create scalable, efficient and customer-focused processes. In addition, they will provide leadership and vision for our existing in-house operations specialists, who already support our production and distribution.
In the role you would be expected to:
To succeed in this role you must have:
You will be able to demonstrate:
Ideally, the candidate will also have: