As the research and analysis division of the Economist Group, The Economist Intelligence Unit (EIU) helps leaders prepare for opportunity, empowering them to act with confidence when making strategic decisions. The EIU is the global standard in providing quality, actionable intelligence to the public and private sector, assessing issues that impact the marketplace for over two hundred countries.
The EIU currently has an opportunity for a Client Service Manager in our Beijing office. This is a client-facing role with frequent travel to meet clients, acting as the primary conduit between the client, EIU editorial analysts and EIU support teams.
The Client Service Manager will strengthen existing client relationships by developing personal contacts, creating relationships between clients and other people in the EIU, and broadening the number of people in the client organisation that are exposed to the EIU. The improved client engagement that you deliver will lead to better retention rates, higher client investment and improved levels of customer satisfaction and loyalty.
In the role you will be expected to:
To succeed in the role you must have:
To succeed in the role you must demonstrate: