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AR, Credit & Collections Specialist (HK)

AR, Credit & Collections Specialist (HK)

Job Locations 
China-Hong Kong

More information about this job:




We are recruiting a Regional AR, Credit & Collections Specialist for the Economist Group (Asia/Pacific) Limited, to maximize the cash collection and ensure that all customers pay within the agreed payment terms.


In the role you would be expected to:


  • Maximize the cash collection from customers and ensure that all customers pay within the agreed payment terms
  • Prioritise the accounts for chasing  
  • Provide excellent service to our customers and sales and finance teams on all matters relating to Credit Control and manager the full order to cash process ensuring that where queries are raised by our customers that they are dealt with accurately and in a timely manner 
  • Communicate effectively with the Business Unit Managers and Head of Finance as to the status of their outstanding debts 
  • Provide meaningful financial information and reporting on debts as and when required 
  • Reconcile customer accounts as required to ensure integrity of financial data and working with the billing team to ensure accounts are maintained in good order at all times 
  • Run account statements from PeopleSoft Financials each month or as required 
  • Utilise query logging process and track queries through to completion  
  • Achieve agreed DSO and cash collection targets, minimize the bad debt provision or other KPIs as communicated by your manager from time to time 
  • Decide the most appropriate debt collection techniques 
  • Adhere to all legal and best practice requirements  
  • Credit check on customers as needed 
  • Perform ad hoc projects as required

Experience, skills and professional attributes:

To succeed in the role you must have:

  • Higher diploma or degree holder in Accounting, Finance/Economics or equivalent
  • Good command on written and spoken in English, Cantonese and Mandarin
  • A minimum of 2 years’ experience in a similar role
  • Good knowledge of Microsoft Excel and Word
  • Good organization and time management skills
  • Good understanding of local compliance relate to collections
  • Experience of using PeopleSoft or other ERP system is an advantage
  • Experience of publishing, conferences, or business research industries preferable but not essential

You will be able to demonstrate:

  • The ability to communicate in a clear, focused and concise manner with individuals both inside and outside the company
  • A consultative and collaborative style with the ability to develop and maintain good working relationships across the company
  • An ability to quickly learn how the business works and then use that knowledge to decide on the most effective way to collect the debts
  • An ability to priorities and manage a heavy workload
  • An ability to reconcile customer accounts
  • An ability to work under pressure of tight deadlines and competing demands for service from the different Sales and finance teams